Family Case Manager

Application Due:
27 November 2019
Application Details:
Position Description

About the Role:

We are seeking to employ an experienced Family Case Manager who will be responsible for providing support to families with children who are either housed with us, transitioning from homelessness, or through outreach. The role will include working from a strength-based, child-centred, family-focused and trauma informed practice framework to develop support and service delivery plans to meet the individual needs of the families.

If you have excellent communications skills, the ability to work autonomously and as part of a team and a can-do attitude, we look forward to hearing from you! The successful applicant will hold, or be able to obtain, Working with Vulnerable People registration and a current drivers license.

About You:

The successful applicant will have:

  • relevant qualifications, and experience working with families and/or homelessness
  • demonstrated sound understanding of Commonwealth and Territory Government housing policy and initiative.

YWCA Canberra is committed to the safety of children and young people. As such, successful applicants will be required to participate fully in   all child protection risk management recruitment processes and ongoing character checking and assessment processes. 

How to Apply:

  1. Download a copy of the position description.
  2. Submit your resume and responses to the selection criteria (outlined in the position description) via SEEK candidate application portal.

For any further inquiries please contact Victorya Jenkinson, Housing Unit Manager on 6175 9900 or email

YWCA Canberra is proud to be an Employer of Choice for Gender Equality, and offers above award wages and generous conditions through our innovative and progressive Enterprise Agreement.

YWCA Canberra is an equal opportunity employer. People from diverse backgrounds and with diverse life experiences are encouraged to apply. We specifically encourage Aboriginal and Torres Strait Islander people to apply.

Application Details:

Download Position Description Here

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