Supportive Tenancy Service Worker

Application Due:
20 November 2017
Application Details:
Position Description

About the Role:

We are looking for a Supportive Tenancy Worker to support clients who are at risk of their tenancy breaking down, in public, private or affordable housing. The position aims to support people to sustain a tenancy and develop the skills to do so.

The position may be based at one or other or both of our offices in inner city Canberra, or South Tuggeranong. We are looking for someone who has experience working in the area of housing and homelessness, and who is able to advocate for clients and liaise with a wide range of community support services.

Reporting to the Housing Support Unit Manager and funded through the National Affordable Housing Agreement and the National Partnership Agreement on Homelessness this position plays a key role in supporting members of the community experiencing difficulties in their lives and may potentially be facing homelessness.  The STS worker operates within a consortium agreement between a number of community services organisations.

About You:

The ideal candidate will have demonstrated skills and experience in managing complex issues relating to homelessness and dealing with complex and multifaceted case management. The successful applicant will also have strong communication skills with the ability to present and explain complex issues to multiple stakeholders, excellent organisation skills and proven ability to meet deadlines.  Possession of vocational qualifications in relevant field including Community Development or Community Services will be considered highly desirable.

How to Apply:

How to apply?

If this sounds like the opportunity you’ve been waiting for, please submit:

  • a cover letter addressing the selection criteria (as outlined in the position description);
  • your CV;
  • contact details for 2 referees; and
  • a completed Employment Application Form.

The employment application form and position description, including the selection criteria, are available on our website

Applications close COB Monday 20 November 2017

Applications submitted to:

Katherine Higgins


YWCA Canberra offers a competitive salary and excellent salary sacrifice packaging and conditions.

YWCA Canberra is an equal opportunity employer. People from diverse backgrounds, diverse genders and with diverse life experiences are encouraged to apply. We specifically encourage Aboriginal and Torres Strait Islander people to apply

Want more information? For a confidential discussion or further information please contact Katherine Higgins, Acting Housing Support Unit Manager, on 6175 9900 or email


Application Details:

Download Position Description Here

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