Business Administration

YWCA Canberra’s Registered Training Organisation offers BSB30415 Certificate III in Business Administration. 

The BSB30415 Certificate III in Business Administration equips students with the skills to apply a broad range of administrative competencies in varies work contexts, using some discretion and judgement. They may provide technical advice and support to a team.

This course will introduce students to the concepts of business administration, IT techniques, customer service, workplace relationship building and working effectively as part of a team. This is a great course to use as a stepping stone into an administrative or business role as Accounts Receivable Clerk, Accounts Payable Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator and more.

On completion, graduates will gain a nationally recognised qualification, comprising of 13 units of competency (2 core units plus 11 elective units).

Download: BSB30415 Certificate in Business Administration Course Guide

Course fees:

This qualification is available as fee-for-service and government funding through Skilled Capital or User Choice as part of a traineeship.

The fees for these courses can be found in our Fees Schedule.

Ready to enrol?

To enrol in a face to face BSB30415 Certificate in Business Administration course, you will need to attend an information session. Dates for these are available on the main Education and Training page.

Please visit our Student Information page for information on how to enrol.

For more information, please contact the YWCA Canberra Education and Training team on 02 6175 9900, or email