Frequently asked questions


Yes, we have a range of payment plans for the course. Contact to find out more.

A traineeship provides funding for new workers in the ACT. To be eligible for a User Choice traineeship, you need to:

  • work in the ACT
  • be a new worker (that is, either working full time and signed up to the traineeship within the first three months of employment, or working part-time and signed up within twelve months of employment).
  • be at least 15 years old
  • be an Australian Citizen, permanent resident or NZ passport holder in Australia for more than 6 months
  • be in paid work (not volunteer) for at least 15 hours per week (including training time)
  • undertake an approved qualification (She Leads Diploma is approved) with an approved RTO (YWCA Canberra)
  • have the required supervision (i.e. your manager agrees to supervise you).

A Unique Student Identifier (USI) is a reference number you need to undertake nationally recognised training delivered by a registered training organisation (RTO). A USI gives you access to your personal account that contains your nationally recognised training records and results (from January 2015 onwards).

Your USI account is made up of 10 numbers and letters and will look something like this: 3AW88YH9U5.

Recognition of prior learning (RPL) involves the assessment of previously unrecognised skills and knowledge you have achieved outside the formal education and training system. It is available to all students who can demonstrate evidence of prior learning through training, work or life experience.

If you can identify that you have all the knowledge and skills for a unit, you will not need to do that training.

To get RPL, you must provide evidence to show you have sufficient, valid and current knowledge and skills equivalent to the qualification you are enrolled in.

If you believe you have the knowledge and skills, please contact us for an RPL kit by emailing or calling 02 6185 2000.

Applying for RPL is no guarantee that you will receive credit for the course units. It is our responsibility to only issue qualifications to learners who can sufficiently demonstrate the required skills and knowledge for the unit.

Yes. The training rooms at YWCA Canberra’s Central office are fully accessible with lift access and new automatic doors that were installed in 2021.

Early Childhood Education and Care

Yes. Our Certificate III and Diploma courses in Early Childhood Education and Care are national recognised and approved by Australian Skills Quality Authority (ASQA).

Yes, we hold information sessions before each intake. Look at our events page to find the next session.

Yes. To become an educator you must complete a language, literacy and numeracy (LLN) assessment. This is a requirement for all students, as it confirms that you have the academic level to complete the course.

For the Certificate III, you need a minimum English proficiency ACSF level 3 to become qualified. For the Diploma, you need a minimum English proficiency ACSF level 4.

You must complete the LLN evaluation assessment before you enrol in the course.

Once you have completed the LLN assessment, our courses are designed to be accessible and inclusive for people who have English as a second language or who find reading a challenge, with our new Certificate III online content providing voiceovers.

The maximum duration is of the Certificate III in ECEC 12 months (including the required placement of 160 hours).

The maximum duration of the Diploma ECEC is 18 months (including the required placement of 282 hours).

You can complete the course at a faster pace if you need to.

Our workshops are held fortnightly.

YWCA Canberra students will be gradually given access to our new learner management system, aXcelerate. All assessments, learner resources and reading materials will be located on this system.

Until all courses are rolled over to aXcelerate, some students will be using Basecamp, an online forum, instead.

Distance study:

Distance education means delivering educational content online, which allows students access to learning resources remotely. We recommend distance study for those who are already working in the industry. If you choose this method, your Trainer and Assessor will contact you regularly to help guide you through your training.


Face-to-face learning means you and the teacher meet in a set place for a set time, for either one-on-one learning or, most commonly, in group lessons. Face-to-face learning is an effective way to learn knowledge and skills because it often combines different ways of learning including writing, reading, discussion, presentations, projects, group work, short videos, demonstrations and practice.

We recommend face-to-face workshops if you are starting out in the industry. Our workshops are held in the training rooms in our Central Office. The frequency of workshops will depend on the qualification you are undertaking.

In our face-to-face workshops, you will learn from our qualified and experienced trainers and will have the opportunity to meet other students as well.


With a traineeship, your training and paid employment are combined, so you can develop your skills and knowledge while working in the sector. Your training will be provided at the workplace by both your employer and your Trainer and Assessor.

Yes. To work in the ECEC sector, you must be either fully qualified or enrolled in an ECEC qualification and actively working towards the completion of the qualification.

Qualifications in Early Childhood Education and Care can lead to a range of potential careers including:

  • Early Childhood Teacher, Educational Leader
  • Preschool and Children’s services Director/Manager
  • Operational Manager (providing quality support, account, compliance)
  • Policy or Compliance Officer
  • Regulatory Authority/Body
  • ECEC Trainer and assessor
  • Child Care Assistant
  • Teacher Assistant in public preschools
  • Family Day Care Educator
  • Playgroup Supervisor
  • and more!

Yes. Family day care educators must have, or be actively working towards, an approved Certificate III level Education and Care qualification.

We are currently transitioning from our forum site, Basecamp, to a new learner management system, aXcelerate. You will receive your assessments on the system that is being used for your course.

If you have access to our new learner management system, aXcelerate, you will complete your assessments through this system. This includes any documents you need to upload for assessment.

For those doing courses that have not yet been transitioned to aXcelerate, you must submit assessments by email to Upon receiving your assessments, the trainer will then mark it and provide feedback.

You are responsible for finding placement in a centre. This is to ensure you can choose a centre that aligns to your values and location of choice. We can provide support if you have difficulty finding a centre.

We suggest that you create a list of services in your area and call or email them to introduce yourself. Once you have established contact and are invited to the centre, go and meet face to face. If you impress them during your placement, it could lead to an offer of paid work but there are no guarantees.

You will be expected to carry out the typical duties of an educator during your placement. You will start practical placement after you have completed the first three modules of the course. You must complete 60 hours with children age three to five years and 100 hours with children up to two years old to complete your qualification.

She Leads Diploma of Leadership and Management

Yes, we hold regular information sessions. Look at our events page to find the next session.

Upon completion, you will graduate with a Diploma of Leadership and Management (BSB50420).

She Leads Diploma workshops are usually delivered face-to-face.

Workshops are held once per month for 12 months (no workshops are held in January)

The course is delivered over 11 dynamic full-day workshops which include:

  • live panel discussions and Q&A sessions with women leaders from all sectors
  • practical exercises with case studies and role plays
  • personal development sessions
  • peer coaching.

The course also includes two workshops for group student mentoring and to complete required assessments.

There are a range of assessments including a reflective journal, a leadership learning presentation, third-party reports that you complete with your manager, short answer questions, short presentations in small groups, case studies, textbook questions and small project work.

You will receive your assessments through the online forum site, Basecamp.

Yes, the textbook is, Management Strategies and Skills by Judith Dwyer and Nicole Hopwood. You can access this textbook through the online forum, Basecamp, where you will receive your student workbooks and readings and can work with other students in your cohort on joint assessments and projects.

It depends on how used to study you are, but allow about 20 hours a month to complete reading and assessments.

If you do not have a qualification higher or equivalent to a Diploma, you will need to sit a language, literacy and numeracy test. This is a requirement for all vocational education and training students to undertake this qualification, as it confirms that you have the academic level to complete the course.

You will be supported by the She Leads Diploma Coordinator through email, phone support and one-on-one mentoring sessions.

If you require additional support in your personal life, we can refer you to our community services.

Yes, we provide lunch for participants.

Intakes are ongoing throughout the year. Subscribe to our ENews to keep up to date or email our Education and Training team at to find out more information.

Our Schedule of Fees and Charges outlines how we collect fees and charges for our training and assessment services.

The ACT Government’s Community Services Directorate runs a range of leadership grants programs and Aboriginal and Torres Strait Islander grants programs every year that you may be eligible to apply for. If you work in a not-for-profit organization, you may be eligible for an Australian Scholarships Foundation grant.