Updated 8 May 2020 at 9.10pm
Our early childhood education and care, school age care and family day care programs are operating and you can read more on the Prime Minister’s announcement on free childcare. We are also involved in the ACT Government’s ‘safe supervised sites’ (hubs) for Term 2, 2020.
The ACT Government announced on 7 May that ACT public schools will start moving back to the classroom from 18 May as part of a staggered return to face-to-face learning, with preschool, kindergarten, Year 1, 2 and 7 being the first to return. Catholic Schools will also return from the 18 May. Our School Age Care programs will be ready and prepared for the return of students.
If you had an existing booking and would like to re-enrol, please contact firstname.lastname@example.org to confirm the date that your child will be returning to the service. This will help us roster our educators and plan activities. As you can appreciate, the team will be handling a high volume of enquiries so may not respond to your enquiry straight away. Your patience and understanding are appreciated.
All YWCA Canberra events have been cancelled or postponed. If you have already booked for our She Leads workshops or our 31 March In-Conversation event, you can choose to have your tickets refunded or credited towards a future event.
Find out more about YWCA Canberra services during the COVID-19 crisis.
We have increased availability of hand sanitiser, antibacterial soap and antibacterial wipes throughout offices for use by both staff and clients.
We have business continuity plans in place for circumstances like this. We will monitor and update our plans and response in line with any new information or direction from government.
If a YWCA Canberra client or staff member, or a child in one of our services, is confirmed to have COVID-19, we might need to close the service temporarily while ACT Health investigates the incident. If that occurs, any children, clients or staff identified as close contacts of the infected person will need to self-isolate at home for 14 days. We will contact all affected people as soon as possible.
Our children’s services receive regular advice on how to respond to the COVID-19 outbreak from the Australian Department of Health via the ACT regulator, Children’s Education and Care Assurance (CECA). We have been displaying this advice within all children’s services, for both our staff and parents and guardians.
In our children’s services, we always encourage regular handwashing by our staff and our children, especially before and after meals and after using the toilet. We will be reiterating this training throughout our services during this outbreak and will be maintaining strict hygiene practices throughout the day. This includes sanitising toys, furniture and door handles.
All of our early childhood services are cleaned every night by professional cleaners.
As usual, if your child develops any symptoms such as a fever, cough, sore throat or shortness of breath, please do not bring your child into our services until they are well again. Call your GP in the first instance. By calling your GP before arriving, they can take appropriate infection control measures.
If your child has an existing medical treatment plan, you might want to review the plan with your GP. Please notify your child’s service if there are changes to the plan.
We are monitoring staffing each day to ensure there are appropriate levels of staff for the children in our services.
If the advice or information changes, we will adapt our practices accordingly. If you have any specific concerns, please contact your child’s service.
While COVID-19 is of concern, it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness, not COVID-19.
The Australian Government has put in place travel restrictions requiring people returning from overseas to self-isolate at home for 14 days. If you or your children have recently returned from overseas, please do not attend any of our services during this isolation period.
If you have a confirmed case of coronavirus and have been at one of our services in the previous 14 days, please call us as soon as possible on 02 6185 2000.
If you have had close contact with anyone confirmed to have COVID-19, please stay home and contact your GP or other medical authorities. If you have had casual contact with a person confirmed to have COVID-19, please follow ACT Health advice.
If you think you might have COVID-19, you can call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.
ACT Health recommends following basic hygiene practices:
You could also consider:
If you or your child are feeling unwell for any reason, please stay home and recuperate. Although the public concern right now is on COVID-19, we don’t want any viruses spreading through our services.
The health and safety of children, families in our programs and our staff is our top priority. We will continue to monitor any developments across Australia and here in the ACT and keep this page updated.
The unpredictable nature of the situation means that we cannot predict when or if we might need to close services.