Domestic Violence Case Manager

Application Due:
15 December 2021
Application Details:
Position Description

About the Role:

The Domestic Violence (DV) Support Service at YWCA Canberra provides a free and confidential service for women and children in Canberra who are affected by domestic and family violence.

We are currently seeking to employ an experienced Case Manager to join our Domestic Violence Support Service team on a 12-month fixed term contract (with a possibility of extension). The case manager will be supported by the Gender and Domestic Violence Specialist.

The Case Manager will provide client focused, gender and trauma informed case management and case coordination to women and children who have experienced domestic and/or family violence. The DV Case manager will support women and children to be safe and provide them a range of support and advocacy services.

What’s in it for you:

  • A great, friendly environment with flexible work options
  • The ability to salary package to gross up your base rate
  • The only Canberra-based Employer of Choice for Gender Equality (WGEA)
  • Feel good factor – knowing you are working for an organisation with a strong social conscience
  • Work for a values-based organisation within a feminist and social justice framework
  • Flexibility to work 30 – 38 hours per week in an excellent supportive environment.

About You:

If you have excellent communications skills, the ability to work autonomously and as part of a small team and a can-do attitude, we look forward to hearing from you! The successful applicant will hold, or be able to obtain, Working with Vulnerable People card, current National Criminal Record Check and a current driver’s license.

Selection criteria:

  • Experience of case management and working with women and children
  • Understanding or experience of working in family and domestic violence
  • Knowledge and experience in the following fields:
    • Strengths-based case management and coordination
    • Advocacy
    • Outreach support
    • Gender and trauma informed frameworks
    • Human rights and feminist principles

How to Apply:

  1. Download the position description below.
  2. Applications including a cover letter and CV can be submitted through the Seek portal.

Applications close on 15 December 2021

YWCA Canberra reserves the right to close this role early if a suitable candidate is found

YWCA Canberra is committed to the safety of children and young people. As such, successful applicants will be required to participate fully in all child protection risk management recruitment processes and ongoing character checking and assessment processes.

YWCA Canberra is proud to be an Employer of Choice for Gender Equality and offers above award wages and generous conditions through our innovative and progressive Enterprise Agreement.

YWCA Canberra is an equal opportunity employer. People from diverse backgrounds and with diverse life experiences are encouraged to apply. We specifically encourage Aboriginal and Torres Strait Islander people to apply.

Want more information?
For a confidential discussion please contact Gender and Domestic Violence Specialist on 0439457907 or for further information email Human Resources at

Application Details:

Download Position Description Here

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