Rentwell is YWCA Canberra’s charitable property management service. YWCA Canberra is a trusted registered community housing provider, with more than 60 years of experience in property management, transitional housing, affordable housing and supportive tenancy services.
We manage and lease privately owned investment properties in the ACT at below 75% market rate, providing affordable housing to people who are struggling to maintain tenancies in the mainstream market.
About the Role
The Rentwell Property Manager is responsible for tenancy and property management in YWCA Canberra’s not for profit affordable rental service within regulatory and compliance frameworks – The National Regulatory Framework for Community Housing, the Residential Tenancies Act (1997) and the ACT Civil and Administrative Tribunal.
The Rentwell Property Manager will provide exceptional client and relationship focussed property management services to all stakeholders, including property owners and tenants.
They will work from a strengths-based, gender and trauma-informed practice framework and will additionally hold a case load including the following responsibilities:
- identification of potential eligible properties.
- assessing the property owner’s eligibility for the service (including potential land tax exemptions)
- property inspections.
- marketing of the property.
- managing repairs and maintenance.
- identification of tenants.
- assessing tenant eligibility for the affordable housing according to regulated income levels.
- management of arrears.
- administration and data entry; and
- regular communication with property owners and tenants
- process all invoices and payments to suppliers and owners
- Work closely with Government agencies on special projects as required.
About You
You are a proactive and ethical professional with excellent interpersonal, written, and communication skills. You bring strong financial management capabilities and a strategic mindset, supported by proven experience in property management systems, Microsoft Office, and data reporting. Committed to teamwork, reflective practice, and continuous improvement, you demonstrate sound judgment, professional integrity, and the ability to prioritise workloads effectively. You thrive in dynamic environments, use initiative, and adapt flexibly to meet deadlines and organisational goals.
The right person will have
Qualifications relevant to Real Estate/Property Management are desired as are qualifications in Community Services or equivalent.
- Local ACT Property Management experience
- Stakeholder Engagement and Relationship experience
- Experience working effectively with vulnerable and disadvantaged people
- Experience or demonstrated understanding of the issues facing low income Canberrans
- Experience and/or the ability to work competently within a strengths-based, gender and trauma informed framework with women, including older women and those that are non-binary, female identifying, from diverse backgrounds including Aboriginal, Torres Strait Islander, culturally and linguistically diverse backgrounds and LGBTQIA+
- Experience of using Property Tree and Inspection Manager (or similar systems)
About YWCA Canberra:
YWCA Canberra is a respected feminist, not-for-profit community organisation which has been providing community services and representing women’s issues in the Canberra community since its establishment in 1929. Today, we provide leading and innovative services to women and the broader Canberra community in the areas of children’s services, community services, housing, youth services, personal and professional training, and women’s leadership.
As a values-based organisation, and the only Canberra based Employer of Choice for Gender Equality (WGEA), YWCA Canberra is a great place to work. We have a strong track record in building long-term, sustainable careers with excellent conditions (including charitable salary sacrificing and above award salaries) together with a supportive work environment for all employees to thrive.
What’s in it for you?
Working at YWCA Canberra offers more than just a pay cheque. Here, you’ll find a job with real purpose, where your efforts directly contribute to improving lives in our community. Whether you’re involved in early childhood education, housing support, or any of our other programmes, you’ll see the tangible results of your work.
YWCA Canberra offers:
- Competitive base salary
- Flexible working options to support work-life balance including a 9-day fortnight, 4 day compressed work week and varied working hours to accommodate work-life balance.
- Opportunities for professional development and further study through our in-house registered training organisation.
- Salary packaging options that can improve your take-home pay by $5K annually
- Generous parental leave entitlements, 3 days extra paid annual leave between Christmas and New Year, annual flu vaccinations.
- Access to Employee Assistance Program for guidance and counselling
Join Canberra’s ONLY Employer of Choice for Gender Equality (WGEA).
How to Apply
Visit https://ywca-canberra.org.au/about-us/careers/ to access the position description and job demands checklist.
Please submit your application including an CV and a cover letter addressing the selection criteria together through the YWCA-Canberra e-recruitment web portal by visiting https://candidate.aurion.cloud/ywca/production/signin
Applications close on 5 June 2025
Want more information?
For a confidential discussion or further information please contact Victorya Jenkinson, Director Housing and Homelessness via email at victorya.jenkinson@ywca-canberra.org.au
If you require assistance with the application process, please contact the Human Resources team at human.resources@ywca-canberra.org.au
Make a difference with us.
At YWCA Canberra, we’ve been championing change since 1929, empowering women and promoting gender equality for nearly a century. Our legacy isn’t built on words alone—it’s rooted in real action. Every day, we transform lives through our community services, affordable housing programs, early childhood education, and leadership initiatives. Whether it’s providing a safe home through YHomes, supporting survivors of domestic violence, or nurturing the next generation of leaders, we walk the talk. Our impact is tangible, and our commitment to building an inclusive, equitable future remains stronger than ever.
YWCA Canberra reserves the right to close this role early if a suitable candidate is found prior to the closing date.
YWCA Canberra is committed to the safety of children and young people. As such, successful applicants will be required to participate fully in all child protection risk management recruitment processes and ongoing character checking and assessment processes.
YWCA Canberra is an equal opportunity employer. People from diverse backgrounds and with diverse life experiences are encouraged to apply. We specifically encourage Aboriginal and Torres Strait Islander people to apply.